Privacy Policy
Last updated: April 2, 2026
1. Information We Collect
When you create an account or use Chatyra, we collect information you provide directly: your name, email address, phone number, business details, and payment information. We also collect call and SMS metadata processed through the platform (caller phone number, call duration, timestamps).
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI phone and SMS services
- Process transactions and manage your subscription
- Send service-related communications (confirmations, alerts)
- Respond to your requests and provide customer support
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We share data only with service providers necessary to deliver the product (e.g., Twilio for telephony, Stripe for payments) and as required by law.
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit, row-level security policies for tenant isolation, and regular security audits.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at privacy@chatyra.com.
7. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.